Customer Experience

Skywalk Global's Experience Practice has an impressive record in designing & orchestrating effective solutions.

For Enterprises, one of the most sustainable forms of differentiation is the strong impression a brand makes on its customers, across multiple touchpoints throughout the customer journey. In the world of social media, memorable experiences need to be delivered in a short span of time across multiple channels. Hence customer experiences need to be personalized, need to be contextual & the whole experience should be intuitive & easy for the customer.  

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While it is important to have a strong Design partner who can consult & Design great experiences through personalization strategy, content design & creation, your organization will need a strong Engineering partner who has technical & execution expertise in delivering engaging solutions to your clients.  

Skywalk Global’s Customer Experience has rich experience in Engineering Customer Experience solutions. We deliver technology solutions across various experience channels including web, mobile, conversational, immersive & zero UI formats. 

CX Experience technologies that we have expertise in include:   

  • Design realization & UI/UX development 
  • Modern web development, responsive web & progressive app development 
  • Mobile app development – Native, hybrid, & cross-platform tools & frameworks/SDK development 
  • Portals & collaboration through SharePoint, O365, Power platforms 

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CX Engineering Services Offered

Our expertise in JavaScript frameworks like Angular, React, Node JS among others are essential to create highly engaging solutions.

Web Technologies

Our expertise in JavaScript frameworks like Angular, React, Node JS among others are essential to create highly engaging solutions.

Enterprise Content Management & Web Content Management

Enable centralized management of digital assets with our content strategy
and assessment, platform evaluation and content lifecycle management services.

Mobile Applications

Deliver engaging, easy-to-use mobile solutions that provide exceptional user experiences.

Search

We engineer next generation information management solutions. Our search solutions provide immersive user experience.

Portals & Collaboration

Workplace Solutions

We empower employees and partners to
succeed with business solutions built on digital collaboration tools like Microsoft Teams, SharePoint/O365 and horizontal portals.

Design Realization & UI/UX Development

We transform UX concepts and user journeys to web applications with
due diligence paid to accessibility standards and browser compatibility.